Service Driven
Being service driven is at the heart of everything we do. It sets us apart: from cost-savings, to an easier way of doing business, or creating unique solutions.
For over 30 years, we have provided certainty, by doing what we say we will do for our customers. They rely on us to use modern technology, be results driven and innovative, so they can get on with what they do best.
When you trust who you work with, you can be sure of the outcomes. That certainty is something you can’t put a price on.
Integrity
With over 30 years in the Australian market, you’d think we’d rest on our laurels. Instead, we constantly challenge both ourselves and the market to ensure our customers benefit from our leasing, management and funding arrangements.
Solution-focused
Our customers sustain our business. We dig deeply to understand what makes their businesses tick, provide the best solution we can, actively monitor how the relationship is working, and pro-actively look at how we can improve it.
Efficient
When working with our customers, we have open lines of communication, identify what will create most value, and deliver it with passion and efficiency.
Inventive
Creativity and innovation is applied in all we do to create better outcomes. For our customers, we deliver modern technology, but always have the courage to find new answers to problems to help our customers maximise what is possible.
Corporate Vision
We’re on a mission to stand apart as the market leader in fleet management and vehicle leasing.
By combining expertise with modern technology, we offer innovative, cost-effective, tailored solutions. Each one, individually designed to meet the specific needs of our customers. Whether they’re large organisations, small to medium sized enterprises or individuals.
Customer gauge
Exceptional customer experiences are important to us, so much so that we use a Net Promoter Score survey across all key customer touch points. This gives us an up-to-the minute read on the customer experience, and helps us continually improve service delivery. FleetPartners current Net Promoter Score is +50 which is well above industry benchmarks.